UX / Product Designer

Resume-Pooja Vazirani 2023.pdf

👩🏻‍💻  poojavazirani.com | password: vip

📞  (317) 935-9964

📧  Email 🌐  LinkedIn

EXPERIENCE

Amazon Web Services (AWS)— UX Designer July 2022 - Present | San Jose, CA

• Led end-to-end designs for an enterprise SaaS procurement tool that achieved 95% adoption in user testing for 20,000 B2B users.
• Established data visualization methodologies for providing visibility across locations, delivering low-fidelity to development handoff within a month, aiming for a 70% user productivity increase.
• Streamlined processes by creating Figma and user testing templates that measured time on task, CSAT, and UX quality, reducing designers' calculation time by 90%.
• Implemented personal project tracker that aids 10 designers to prioritize workload, influence product roadmaps, and strategize.

Alumni Association of the University of Michigan (AAUM)— Lead UX Designer August 2021 - July 2022 | Ann Arbor, MI

• Leading design efforts to digitize communication platforms to grow engagement for 106k+ monthly active users.
• Initiated the Design System and collaborated cross-functionally with business, development, and marketing teams to launch a revamped online booking app with responsive design, increasing conversion rate by 86%.
• Incorporated insights from analytical tools (Google Analytics, Hotjar) to generate conversational UX for a service request chatbot, reducing customer support tickets by 60%.

Motorola Solutions — UX Design Intern June 2020 - August 2020 | 3 mos | Chicago, IL

• Designed and presented MVP mobile application for public safety solutions in an agile environment from ideation to app development.
• Facilitated collaborative design workshop to produce multiple user flows. Refined several iterations of high-fidelity mockups utilizing the company's design system.

Indiana University — Graduate Research Assistant August 2019 - May 2021 | 2 yrs | Indianapolis, IN

• Undertook role as a UX Designer with Dr. Davide Bolchini for an NSF and Google-funded accessibility project. Improved design of an auditory keyboard for blind and visually impaired (BVI) people, enhancing user’s typing speed by 97%.

Awayr AI — UX Designer August 2020 - May 2021 | 1yr | Boston, MA

• Piloted designs of Awayr Auto, a B2B enterprise dashboard targeting a USD 25 Billion automotive market.
• Conducted data analysis on high-yielding surveys and facilitated interviews with SMEs, to inform the design of an interactive prototype to automate the testing of vehicle infotainment systems. Usability testing yielded a System Usability Score of 90 (out of 100).

EDUCATION

Indiana University — MS, Human-Computer Interaction Graduated May 2021

Mumbai University — BE, Computer Science Graduated May 2019

SKILLS

Core Competencies

Creative Thinking, Problem-Solving, Product Strategy, Data Analytics, Visual Design, Accessibility, Design Psychology

Design

Interactive Prototyping, Sketching, Storyboarding, Wireframing, Data Visualization, Responsive Web Design, Motion Graphics, Development Handoff

Research Methods

Affinity Diagramming, Cognitive Walkthrough, Competitive Analysis, Persona, Usability Testing, User Journeys, Web Analytics

Design Tools

Figma, After Effects, Illustrator, Adobe XD, Photoshop, Invision, Sketch, Webflow

PUBLICATION

Advocacy Through Design: Partnering to Improve Online Communications and Connections in a Life Plan Community —Published in ACM DIS 2021

LEADERSHIP

IEEE-VESIT — Chairperson, Executive Officer July 2016 - June 2019 | 3 yrs | Mumbai, IN

Chaired a team of 50+ members, handled budgeting and negotiation with external sponsors, and organized technical workshops for the Women in Engineering wing.

Rotaract Club of Deonar — Secretary, Director of Digital Communications June 2015 -June 2019 | 4 yrs | Mumbai, IN

Directed a team of 40+ individuals, to establish community service initiatives and foster talent, diversity, and cultural ideas across city areas.