Sr. UX Designer

Resume-Pooja Vazirani 2025.pdf

👩🏻‍💻  poojavazirani.com | password: vip

📞  (317) 935-9964

📧  Email 🌐  LinkedIn

EXPERIENCE

Onetrust— Sr. UX Designer September 2023 - Present | Fort. Lauderdale, FL

• Designing risk workflows and assessment tools in the GRC domain, improving risk management and driving adoption by over 50K+ enterprise customers.
• Redesigned a legacy third-party integration platform with a new visual builder, improving UX and accelerating integration setup. Revamped the credentials flow to be more intuitive, resulting in a 15% drop in support tickets and smoother onboarding for users.
• Contributed a reusable tree table component to the design system, improving consistency and speeding up development by 30%.

Amazon Web Services (AWS)— UX Designer July 2022 - July 2023 | San Jose, CA

• Led end-to-end designs for an enterprise SaaS procurement tool that achieved 95% adoption in user testing for 20,000 B2B users.
• Established data visualization methodologies for providing visibility across locations, delivering low-fidelity to development handoff within a month, aiming for a 70% user productivity increase.
• Streamlined processes by creating Figma and user testing templates that measured time on task, CSAT, and UX quality, reducing designers' calculation time by 90%.
• Implemented a personal project tracker that aids 10 designers to prioritize workload, influence product roadmaps, and strategize.

Alumni Association of the University of Michigan (AAUM)— Lead UX Designer August 2021 - July 2022 | Ann Arbor, MI

• Leading design efforts to digitize communication platforms to grow engagement for 106k+ monthly active users.
• Initiated a Design System and collaborated cross-functionally with business, development, and marketing teams to launch a revamped online booking app, responsive design, increasing conversion by 86%.
• Incorporated insights from analytical tools (Google Analytics, Hotjar) to generate conversational UX for a service request chatbot, reducing customer support tickets by 60%.

Motorola Solutions — UX Design Intern June 2020 - August 2020 | 3 mos | Chicago, IL

• Designed and presented an MVP mobile application for public safety solutions in an agile environment from ideation to app development.
• Facilitated collaborative design workshop to produce multiple user flows. Refined several iterations of high-fidelity mockups utilizing the company's design system.

Indiana University — Graduate Research Assistant August 2019 - May 2021 | 2 yrs | Indianapolis, IN

• Undertook the role of a UX Designer with Dr. Davide Bolchini for an NSF and Google-funded accessibility project. Improved design of an auditory keyboard for blind and visually impaired (BVI) people, enhancing users’ typing speed by 97%.

EDUCATION

Westcliff University — MBA, Data Driven Decision Making, Expected May 2026

Indiana University — MS, Human-Computer Interaction, Graduated May 2021

Mumbai University — BE, Computer Science, Graduated May 2019

PUBLICATION

Designing Conversational Assistants to Support Older Adults’ Personal Health Record Access — Published in Springer, Chap. 2022

Advocacy Through Design: Partnering to Improve Online Communications and Connections in a Life Plan Community —Published in ACM DIS 2021

Optical Character Recognition from Physical Sources using Google Vision API —

Published in ICCET-2019

LEADERSHIP

IEEE-VESIT — Chairperson, Executive Officer July 2016 - June 2019 | 3 yrs | Mumbai, IN

Chaired a team of 50+ members, handled budgeting and negotiation with external sponsors, and organized technical workshops for the Women in Engineering wing.

Rotaract Club of Deonar — Secretary, Director of Digital Communications June 2015 -June 2019 | 4 yrs | Mumbai, IN

Directed a team of 40+ individuals to establish community service initiatives and foster talent, diversity, and cultural ideas across city areas.